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Vaco San Diego

Collections/Customer Service Representative

Industry: Call Centre and Customer Service

Location: San Diego, California

Date Posted: September 12, 2013

Collections/Customer Service Representative

Our client is currently seeking several Collections/Customer Service Representatives for contract to hire opportunities. The position is located in San Diego, CA.

Your responsibilities will include (but not limited to):

  • · Places outbound calls (regarding account status, complaints, etc.)

  • · Directs incoming calls for further problem resolution, if necessary.

  • · Performing general administrative tasks

  • · Calling on business clients to remind of due balance on bank products and services

  • · Sending collection letters, notifying customer of delinquencies, credits on accounts, and reconciliations.

Excellent candidates would have strong communication skills, a positive attitude, and the ability to self- motivate. Eligible applicants must have customer service experience. Reliability is very important in this role due to the team environment and collaborative nature of the department.

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