Risk Control Assessment Testing and Process Map Initiative

Roll out comprehensive risk and control self-assessment

  • Client

    Largest US-Based Mortgage Company

  • Services


  • Areas of Expertise

    Financial Services, Accounting & Finance

  • Industry

    Real Estate

Our Challenge

Building Risk Assessment Processes

A major mortgage servicing company wanted to roll out a comprehensive risk and control self-assessment framework (RCSA).  In order to build their risk assessment process they first needed to document their existing risks and controls and map them to risk categories. They did not have the available talent or expertise to document and develop process flows company-wide in time for the RCSA process to be rolled out.

Our Solution

Experienced Teams. Exceptional Results

Vaco deployed a team of process flow experts across multiple geographies with experience in RCSA, process mapping, Visio Flowcharting and Six Sigma LEAN Process Improvement. Vaco’s team documented business processes, linked risks to these processes, tied in the related controls and further noted which controls were automated.

Vaco’s team completed upwards of 100 process flows in the requisite time frame and ensured that the deadlines were met and the Chief Risk Officer was prepared for the annual regulatory review. Additionally, this valuable reference was used internally by business units during their annual RCSA, as well as by regulators to understand the company’s risk and control profile.

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