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Digital Managed Services

Think managed services.

Now forget everything you know about the traditional model.

Technology-driven outsourcing solutions and services across content, support, quality assurance, software development and trust and safety.  

Scalable. Global. Customizable. 

Let's get digital.

Technology is changing the world. Every digital interaction matters. Products and services need to be connective and innovative. Processes and systems need to be reliable and intuitive.

This is where we can help.

Vaco’s global ecosystem of digital managed services allows us to offer agile, scalable solutions to our clients in critically important areas of their business, including their content. We also provide support, quality assurance, software development and trust and safety services.

Digital Managed Services: Our Areas of Expertise

Content Services

Words matter. Our managed content services include talent and solutions to optimize, develop, edit, quality control, publish and distribute.

Help Desk Services

We work with the end-user experience in mind while controlling costs, increasing efficiency, reducing response time and improving time to resolution.

Quality Assurance Services

Elevate quality, optimize performance, ensure compliance and drive customer satisfaction with our tailored quality assurance services.

Software Development

Fully managed software development services to keep critical tech projects on track while providing a deeper layer of control for our clients.

Trust & Safety Services

Flexible trust and safety solutions that help companies identify and mitigate risks, safeguard online communities and protect their reputation.

Bespoke services. Flexible delivery models. Global reach.

We are industry agnostic. We partner with organizations of all sizes at all phases of growth—from major international brands to passionate startups—to deliver customizable managed services and solutions.

Our delivery capabilities include onshore, nearshore and offshore. And we make all work arrangements possible—from co-sourcing to fully outsourcing to moving operations back to an insourced model.

5 Global Digital Operations Centers — and Growing
Globally Recognized by Inc., Forbes and Newsweek
Major Contender on Everest Group 2023 Trust and Safety Services PEAK Matrix®

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